000			02098cam a2200349 a 4500
999			_c980 _d980
001			15682707
003			OSt
005			20260518092733.0
008			090401s2009 enka b 001 0 eng
010			_a 2009013613
020			_a9780230221123 (alk. paper)
020			_a0230221122 (alk. paper)
035			_a(OCoLC)ocn243548852
040			_aKYUCL _cKYUC _dBTCTA _dBAKER _dYDXCP _dBWKUK _dBWK _dBWX _dVP@ _dCUD _dDLC
050	0	0	_aHM1106 _b.T46 2002
082	0	0	_a158.2 _222
082	0	0	_a302 _222
100	1		_aThompson, Neil, _d1955-
245	1	0	_aPeople skills / _cNeil Thompson.
250			_a3rd ed.
260			_aBasingstoke [England] ; _aNew York : _bPalgrave Macmillan, _c2009.
300			_axviii, 315 p. : _bill. ; _c24 cm.
504			_aIncludes bibliographical references (p. 294-313) and index.
505	0		_aSelf-awareness -- Time management -- Stress management -- Information management -- Assertiveness -- Beating the bully -- Using supervision -- Being creative -- Continuous professional development -- Being realistic -- Valuing diversity -- Verbal communication -- Nonverbal communication -- Written communication -- Interviewing -- Influencing skills -- Leadership -- Handling feelings -- Handling conflict -- Multidisciplinary working -- Anti-discriminatory practice -- Being systematic -- Assessment -- Planning -- Decision making -- Managing risk -- Review and evaluation -- Ending -- Responding to trauma : promoting healing and recovery -- Reflective practice.
650		0	_aInterpersonal relations. _2Social Science _xSchool of Business and Education
650		0	_aInterpersonal communication. _2Social Science _xSchool of Business and Education
650		0	_aSelf-management (Psychology) _2Social Science _xSchool of Business and Education
650		0	_aProblem solving. _2Social Science _xSchool of Business and Education
906			_a7 _bcbc _corignew _d1 _eecip _f20 _gy-gencatlg
942			_2lcc _cLLB