000 02907cam a2200421 i 4500
999 _c3810
_d3810
001 18490726
003 KYU/2017/7079
005 20250710095655.0
008 150212s2015 enk b 001 0 eng
010 _a 2015003817
020 _a9781137467553 (paperback)
040 _aDLC
_beng
_cDLC
_erda
042 _apcc
050 0 0 _aHM1106
_b.T46 2015
082 0 0 _a302
_223
084 _aBUS041000
_aSOC025000
_2bisacsh
100 1 _aThompson, Neil,
_d1955-
245 1 0 _aPeople skills /
_cNeil Thompson.
250 _aFourth edition.
264 1 _aLondon :
_aNew York, NY :
_bPalgrave Macmillan,
_c2015.
300 _axix, 303 pages ;
_c24 cm
336 _atext
_2rdacontent
337 _aunmediated
_2rdamedia
338 _avolume
_2rdacarrier
504 _aIncludes bibliographical references and index.
505 8 _aMachine generated contents note: -- PART I: PERSONAL EFFECTIVENESS -- 1. Self-Awareness -- 2. Time Management -- 3. Stress Management -- 4. Information Management -- 5. Assertiveness -- 6. Beating The Bully -- 7. Using Supervision -- 8. Being Creative -- 9. Continuous Professional Development -- 10. Being Realistic And Resilient -- PART II: INTERACTION SKILLS -- 11. Valuing Diversity -- 12. Verbal Communication -- 13. Nonverbal Communication -- 14. Written Communication -- 15. Interviewing -- 16. Influencing Skills -- 17. Leadership -- 18. Handling Feelings -- 19. Managing Conflict -- 20. Multidisciplinary Working -- PART III: INTERVENTION SKILLS -- 21. Anti-Discriminatory Practice -- 22. Being Systematic -- 23. Assessment -- 24. Planning -- 25. Decision Making -- 26. Managing Risk -- 27. Review And Evaluation -- 28. Ending -- 29. Responding To Trauma: Promoting Healing And Recovery -- 30. Reflective Practice.
520 _a"This new edition offers a comprehensive and up-to-date introduction to developing people skills. Written in an accessible and engaging style by leading author Neil Thompson, it is an essential read for students and practitioners of social work and all other helping professions"--
_cProvided by publisher.
650 0 _aInterpersonal relations.
_2History
_xSchool of Business and Education
650 0 _aInterpersonal communication.
_2History
_xSchool of Business and Education
650 0 _aSelf-management (Psychology)
_2History
_xSchool of Business and Education
650 0 _aProblem solving.
_2History
_xSchool of Business and Education
650 7 _aBUSINESS & ECONOMICS / Management.
_2History
_xSchool of Business and Education
650 7 _aSOCIAL SCIENCE / Social Work.
_2History
_xSchool of Business and Education
856 4 2 _3Cover image
_uhttp://www.netread.com/jcusers2/bk1388/553/9781137467553/image/lgcover.9781137467553.jpg
906 _a7
_bcbc
_corignew
_d1
_eecip
_f20
_gy-gencatlg
942 _2lcc
_cLLB