| 000 | 01170cam a2200289 a 4500 | ||
|---|---|---|---|
| 999 |
_c3408 _d3408 |
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| 001 | 11829515 | ||
| 003 | OSt | ||
| 005 | 20250605073924.0 | ||
| 008 | 991101s1999 flua b 001 0 eng | ||
| 010 | _a 99462632 | ||
| 020 | _a9780415418447 | ||
| 040 |
_aKyUL _cKyUL _dKyUL |
||
| 050 | 0 | 0 |
_aHD 62.15 _b.R67 1999 |
| 082 | 0 | 0 |
_aHD 62.15 .R67 1999 _221 |
| 100 | 1 | _aRoss, Joel E. | |
| 245 | 1 | 0 |
_aTotal quality management : _btext, cases, and readings / _cRoss, Joel E. ; with contributions by Susan Perry. |
| 250 | _a3rd ed. | ||
| 260 |
_aBoca Raton, Fla. : _bSt. Lucie Press, _c1999. |
||
| 300 |
_axv, 550 p. : _bill. ; _c23 cm. |
||
| 504 | _aIncludes bibliographical references and index. | ||
| 650 | 0 |
_aTotal quality management. _2Management _xSchool of Business and Education |
|
| 650 | 0 |
_aTotal quality management _vCase studies. |
|
| 856 | 4 | 2 |
_3Publisher description _uhttp://www.loc.gov/catdir/enhancements/fy0646/99462632-d.html |
| 906 |
_a7 _bcbc _corigcop _d2 _encip _f19 _gy-gencatlg |
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| 942 |
_2lcc _cLLB |
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