Kirinyaga University Library

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Kirinyaga University Library

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Total quality management and operational excellence : text with cases / John S. Oakland.

by Oakland, John S.

Edition: Fourth Edition.Material type: Text Text; Format: print ; Literary form: Not fiction Publisher: New York : Routledge, 2014Availability: Items available for loan: Kirinyaga University Library [Call number: HD 62.15 .O25 2014] (7).
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2.
TQM : A pictorial guide for managers. [by] John Oakland and Peter Morris.

by Oakland, John S | Morris, Peter, 1931-.

Material type: Text Text; Format: print ; Literary form: Not fiction Publisher: Oxford ; Boston : Butterworth-Heinemann, 1997Online access: Publisher description | Table of contents Availability: Items available for loan: Kirinyaga University Library [Call number: HD62 .O35 1997] (1).

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Email: enquiries@kyu.ac.ke| Website: www.kyu.ac.ke

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