Kirinyaga University Library

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Kirinyaga University Library

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Total quality management : text, cases, and readings / Ross, Joel E. ; with contributions by Susan Perry.

by Ross, Joel E.

Edition: 3rd ed.Material type: Text Text; Format: print ; Literary form: Not fiction Publisher: Boca Raton, Fla. : St. Lucie Press, 1999Online access: Publisher description Availability: Items available for loan: Kirinyaga University Library [Call number: HD 62.15 .R67 1999] (29).

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The ever-changing organization : creating the capacity for continuous change, learning, and improvement / by Gerald R. Pieters, Doyle W. Young.

by Pieters, Gerald R, 1938- | Young, Doyle W.

Material type: Text Text; Format: print ; Literary form: Not fiction Publisher: Boca Raton, Fla. : St. Lucie Press, c2000Online access: Publisher description Availability: Items available for loan: Kirinyaga University Library [Call number: HD 58.8 .P54 2000] (2).

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Email: enquiries@kyu.ac.ke| Website: www.kyu.ac.ke

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