Burlton, Roger T.

Business process management : profiting from process / Roger T. Burlton. - Indianapolis, Ind. : Sams, c2001. - xiii, 398 p. : ill. ; 23 cm.

Includes bibliographical references and index.

0672320630

00111738


Industrial management.
Project management.
Business.

HD31.B76996 2001 / .B76996 2001

HD31.B76996 2001