Business process management : A rigorous approach Ould, Martyn A. - Berlin ; New York : BCS, c2005. - viii, 389 p. : ill. ; 24 cm. - Lecture notes in computer science, 1806 0302-9743 ; . Includes bibliographical references and index. ISBN: 9781902505602 LCCN: 00039463 Subjects--Topical Terms: Business--Data processing--Congresses. LC Class. No.: HF 5548.2 / .O95 2005 Dewey Class. No.: HF 5548.2 .O95 2005