Det, B.R. <br/><br/>
Business process reengineering & change management  
by Det, B.R. 
 - New Delhi   Biztantra  2005 
 - 208p. 
<br/><br/><label>ISBN: </label>81-7722-536-7 
<br/><br/><label>LC Class. No.: </label>HD 58.8  / .D49 2005