Ould, Martyn A., 1948- Business processes : modelling and analysis for re-engineering and improvement / Ould, Martyn A. - Chichester ; New York : Wiley, 1995. - 216 p. : ill. ; 26 cm. Includes bibliographical references and index. ISBN: 9780471953524 LCCN: 95003608 Subjects--Topical Terms: Reengineering (Management)System analysis. LC Class. No.: HD 58.87 / .O95 1995 Dewey Class. No.: HD 58.87 .O95 1995