Harrir K. Elaine. <br/><br/>
Customer service:  A practical approach. 
Harrir K. Elaine. 
 - 5th edition. 
 - USA,  Pearson.  2010. 
 - 177p. 
<br/><br/><label>ISBN: </label>978-0-13-510931-1 
<br/><br/><label>Subjects--Topical Terms: </label>--School of Business and Education
<br/><br/><label>LC Class. No.: </label>HF 5415.5   / .H37 2010