@book{448,
	author = {Simpkins, Robert A.,},
	title = {The secrets of great sales management :},
	publisher = {American Management Association,},
	year = {c2004.},
	address = {New York :},
	note = {Includes index.},
	url = {http://www.loc.gov/catdir/toc/ecip0415/2004004340.html}
}