Bank, John. <br/><br/>
The essence of total quality management / 
John Bank. 
 - New York :  Prentice Hall,  1992. 
 - xviii, 203 p. :  ill. ;  23 cm. 
 - The essence of management series .
<br/><br/>Includes bibliographical references and index. 
<br/><br/><label>ISBN: </label>9780135731147 
<br/><br/><label>LCCN: </label>91042817  
<br/><br/><label>Subjects--Topical Terms: </label><br/>Total quality management.--School of Business and Education
<br/><br/><label>LC Class. No.: </label>HD 62.15  / .B36 2000 
<br/><br/><label>Dewey Class. No.: </label>HD 62.15 .B36 2000