Oakland, John S. <br/><br/>
TQM : A pictorial guide for managers. 
[by] John Oakland and Peter Morris. 
 - Oxford ;  Boston :  Butterworth-Heinemann,  1997. 
 - 90 p. :  ill. ;  30 cm. 
<br/><br/><label>ISBN: </label>0750623241 
<br/><br/><label>LCCN: </label>97139282  
<br/><br/><label>Subjects--Topical Terms: </label><br/>Total quality management--School of Business and Education
<br/><br/><label>LC Class. No.: </label>HD62  / .O35 1997 
<br/><br/><label>Dewey Class. No.: </label>658.4/013