@book{3983,
	author = {Christian, Thomas F.},
	title = {Conflict management and conflict resolution in corrections /},
	publisher = {American Correctional Association,},
	year = {[2013]},
	address = {Alexandria, VA :},
	edition = {Second edition.},
	note = {Revised edition of the author's Conflict management & conflict resolution in corrections published in 1999.}
}