@book{3913,
	author = {Rackham, Neil. and DeVincentis, John R.},
	title = {Rethinking the sales force :},
	publisher = {McGraw-Hill,},
	year = {c1999.},
	address = {New York :},
	note = {Includes index.},
	url = {http://www.loc.gov/catdir/description/mh023/98047875.html}
}