@book{3483,
	author = {Gibson, Darril.},
	title = {Windows 7 desktop support and administration :},
	publisher = {Wiley Technology Pub.,},
	year = {c2010.},
	series = {Sybex serious skills},
	address = {Indianapolis :},
	edition = {1st ed.},
	note = {Includes index.},
	url = {http://catalogimages.wiley.com/images/db/jimages/9780470597095.jpg}
}