01014cam a2200301 i 450000100090000000300040000900500170001300800410003001000170007102000310008804000300011904200080014905000220015708200250017910000200020424501170022425000190034126400370036026400110039730000450040833600210045333700250047433800230049950400670052265000750058965000300066470000180069417567191OSt20250522131251.0121218t20132013nyua     b    001 0 eng    a  2012037639  a9780071799249 (alk. paper)  aKyULbengcKyULerdadDLC  apcc00aTS 156b.P99 201300aTS 156 .P99 20132231 aPyzdek, Thomas.14aThe handbook for quality management :ba complete guide to operational excellence /cThomas Pyzdek, Paul Keller.  aSecond Edition 1aNew York :bMcGraw-Hill,c[2013] 4c©2013  axii, 484 pages :billustrations ;c25 cm  atext2rdacontent  aunmediated2rdamedia  avolume2rdacarrier  aIncludes bibliographical references (pages 455-464) and index. 0aQuality control.2Quality ManagementxSchool of Business and Education 0aReliability (Engineering)1 aKeller, Paul.