00899pam a2200229 a 45000010008000000030004000080050017000120080041000290100017000700200040000870400019001270500024001460820027001702450090001972600031002873000035003185040053003536500085004067000016004918560088005078560074005953035516OSt20250507104315.0951013s1996    nyua     b    001 0 eng    a   95046097   a0471108049 (cloth : acidfree paper)  aDLCcKyULdDLC00aHD 62.15b.R36 199600aHD 62.15 .R36 199622000aTotal quality management :ba cross functional perspective /cAshok Rao ... [et al.].  aNew York :bWiley,cc1996.  axxvi, 630 p. :bill. ;c24 cm.  aIncludes bibliographical references and indexes. 0aTotal quality management.2Quality management.xSchool of Business and Education1 aRao, Ashok.423Publisher descriptionuhttp://www.loc.gov/catdir/description/wiley034/95046097.html4 3Table of Contentsuhttp://www.loc.gov/catdir/toc/onix05/95046097.html