Furlong, Gary T.

The conflict resolution toolbox : models & maps for analyzing, diagnosing, and resolving conflict / Gary T. Furlong. - Mississauga, Ont. : J. Wiley & Sons Canada, c2005. - xiii, 256 p. : ill. ; 24 cm.

Includes bibliographical references and index.

0470835176

978470835173

2005275615

20059003197


Conflict management.--School of Business and Education
Mediation.

HM 1126 / .F87 2005

HM 1126 .F87 2005