The conflict resolution toolbox : models & maps for analyzing, diagnosing, and resolving conflict /
Gary T. Furlong.
- Mississauga, Ont. : J. Wiley & Sons Canada, c2005.
- xiii, 256 p. : ill. ; 24 cm.
Includes bibliographical references and index.
0470835176
978470835173
2005275615
20059003197
Conflict management.--School of Business and Education Mediation.