TY  - BOOK
TI  - Managing with total quality management : : Theory and practice
SN  - 9780333620076
AV  - HD 62.15  .W55 1998
U1  - HD 62.15 .W55 1998 
PY  - 1998///
CY  - London
PB  - Palgrave Macmillan
KW  - Management
KW  - School of Business and Education
ER  -