Managing with total quality management : Theory and practice [By] Wilkinson, Adrian, 1963- - London : Palgrave Macmillan, 1998. - 216 p.: ISBN: 9780333620076 Subjects--Topical Terms: --School of Business and Education LC Class. No.: HD 62.15 / .W55 1998 Dewey Class. No.: HD 62.15 .W55 1998