Crisis communications : a casebook approach /
Kathleen Fearn-Banks University of Washington.
- Fifth edition.
- xiv, 423 pages : illustrations ; 23 cm.
- Routledge communication series .
Includes bibliographical references and index.
9781138923737 (hardback) 9781138923744 (pbk.)
2015030529
Public relations--Management--Case studies. Crisis management--School of Business and Education--Case studies. Advertising--Case studies.