Williams, James R. 1932- Developing performance support for computer systems : a strategy for maximizing usability and learnability / James R. Williams. - Boca Raton : CRC Press, c2004. - viii, 372 p. : ill. ; 25 cm. Includes bibliographical references and index. ISBN: 0415326400 (alk. paper) LCCN: 2004042811 Subjects--Topical Terms: Computer systems.Performance--Management. LC Class. No.: QA 76 / .W55 2004 Dewey Class. No.: QA 76 .W55 2004