01474cam a2200397 i 4500 3098 3098 17893619 OSt 20250221181312.0 130920s2014 nyu b 001 0 eng 2013036192 9780415635493 (hardback) 9780415635509 (paperback) 9781315815725 (ebook) KyUL eng KyUL rda DLC pcc HD 62.15 .O25 2014 HD 62.15 .O25 2014 23 BUS000000 BUS053000 BUS065000 bisacsh Oakland, John S. Total quality management and operational excellence : text with cases / John S. Oakland. Fourth Edition. New York : Routledge, 2014. xxiv, 530 pages ; 26 cm text rdacontent unmediated rdamedia volume rdacarrier Includes bibliographical references and index. Total quality management. Management School of Business and Education Total quality management Case studies. BUSINESS & ECONOMICS / General. bisacsh BUSINESS & ECONOMICS / Quality Control. bisacsh BUSINESS & ECONOMICS / Total Quality Management. bisacsh 7 cbc orignew 1 ecip 20 y-gencatlg lcc LLB 0 0 lcc 0 0 NFIC KyUCL KyUCL GEN 2017-01-30 Purchase 4525.00 1 HD 62.15 .O25 2014 KYU/2017/5175 2026-03-31 2017-05-05 2017-01-30 LLB 0 0 lcc 0 0 NFIC KyUCL KyUCL GEN 2017-01-30 Purchase 4525.00 HD 62.15 .O25 2014 KYU/2017/5176 2026-03-31 2017-01-30 LLB 0 0 lcc 0 0 NFIC KyUCL KyUCL GEN 2017-01-30 Purchase 4525.00 1 HD 62.15 .O25 2014 KYU/2017/5177 2026-03-31 2017-05-08 2017-01-30 LLB 0 0 lcc 0 0 NFIC KyUCL KyUCL GEN 2017-01-30 Purchase 4525.00 HD 62.15 .O25 2014 KYU/2017/5178 2026-03-31 2017-01-30 LLB 0 0 lcc 0 0 NFIC KyUCL KyUCL GEN 2017-01-30 Purchase 4525.00 1 HD 62.15 .O25 2014 KYU/2017/5179 2026-03-31 2018-03-26 2017-01-30 LLB 0 0 lcc 0 0 NFIC KyUCL KyUCL GEN 2017-01-30 Purchase 4525.00 1 HD 62.15 .O25 2014 KYU/2017/5180 2026-03-31 2017-04-27 2017-01-30 LLB 0 0 lcc 0 0 NFIC KyUCL KyUCL GEN 2017-01-30 Purchase 4525.00 HD 62.15 .O25 2014 KYU/2017/5181 2026-03-31 2017-01-30 LLB