00883pam a2200265 a 45000010008000000030004000080050017000120080041000290100017000700200015000870400021001020410007001230500022001300820025001521000023001772450097002002500012002972600046003093000027003555040064003826500028004466500081004746500033005557000029005881653259OSt20250221160245.0970616s1998    mau      b    001 0 eng    a   97022524   a0205272940  aKyULcKyULdKyUL  aEN00aHM 136b.B67 199700aHM 136 .B67 19972211 aBorisoff, Deborah.10aConflict management :ba communication skills approach /cDeborah Borisoff, David A. Victor.  a2nd ed.  aBoston, Mass. :bAllyn and Bacon,cc1997.  aviii, 247 p. ;c23 cm.  aIncludes bibliographical references (p. 225-239) and index. 0aInterpersonal conflict. 0aConflict management.2Conflict management.xSchool of Business and Education 0aInterpersonal communication.1 aVictor, David A.,d1956-