Conflict management : a communication skills approach /
Deborah Borisoff, David A. Victor.
- 2nd ed.
- Boston, Mass. : Allyn and Bacon, c1997.
- viii, 247 p. ; 23 cm.
Includes bibliographical references (p. 225-239) and index.
0205272940
97022524
Interpersonal conflict. Conflict management.--School of Business and Education Interpersonal communication.