@book{2981,
	author = {Caplan, Ralph.},
	title = {By design: why there are no locks on the bathroom doors in the Hotel Louis XIV and other object lessons },
	publisher = {Fairchild Publications,},
	year = {c2005.},
	address = {New York :},
	edition = {2nd ed.},
	url = {http://www.loc.gov/catdir/toc/fy0601/2004101101.html}
}