00826cam a2200229 a 4500001000800000005001700008008004100025010001700066020001500083040001800098050002600116082002100142100001900163245009300182260005400275300002900329500002000358650009100378650002200469700001600491856008900507296753120260522090038.0910610s1991    enka          001 0 eng    a   91160217   a0750600241  aDLCcDLCdDLC00aTX911.3.F75bA22 199100a647.94/068/32201 aAbbott, Peter.10aFront office :bprocedures, social skills, and management /cPeter Abbott and Sue Lewry.  aOxford ;aBoston :bButterworth-Heinemann,c1991.  a264 p. :bill. ;c25 cm.  aIncludes index. 0aHotel front desk personnel.2Front Office OperationsxSchool of Business and Education 0aHotel management.1 aLewry, Sue.423Publisher descriptionuhttp://www.loc.gov/catdir/enhancements/fy1117/91160217-d.html