01019cam a2200277 a 4500 2512 2512 2967531 20260522090125.0 910610s1991 enka 001 0 eng 91160217 0750600241 KyUCL KyUC DLC TX911.3.F75 A22 1991 647.94/068/3 20 Abbott, Peter. Front office : procedures, social skills, and management / Peter Abbott and Sue Lewry. Oxford ; Boston : Butterworth-Heinemann, 2000 264 p. : ill. ; 25 cm. Includes index. Hotel front desk personnel. Front Office Operations School of Business and Education Hotel management. Lewry, Sue. Publisher description http://www.loc.gov/catdir/enhancements/fy1117/91160217-d.html 7 cbc orignew 3 ncip 19 y-gencatlg lcc LLB 0 0 lcc 0 0 NFIC KyUCL KyUCL GEN 2015-08-20 Purchase TX 911.3 A22 2000 KYUC/2012/3000 2015-08-20 2015-08-20 LLB