Abbott, Peter. <br/><br/>
Front office :  procedures, social skills, and management / 
Peter Abbott and Sue Lewry. 
 - Oxford ;  Boston :  Butterworth-Heinemann,  2000 
 - 264 p. :  ill. ;  25 cm. 
<br/><br/> Includes index. 
<br/><br/><label>ISBN: </label>0750600241 
<br/><br/><label>LCCN: </label>91160217  
<br/><br/><label>Subjects--Topical Terms: </label><br/>Hotel front desk personnel.--School of Business and Education<br/>Hotel management.
<br/><br/><label>LC Class. No.: </label>TX911.3.F75  / A22 1991 
<br/><br/><label>Dewey Class. No.: </label>647.94/068/3