00426nam a22001457a 450000500170000000800410001702000220005804000160008005000230009610000140011924500580013326000260019130000110021765000520022820260526104621.0150731b        xxu||||| |||| 00| 0 eng d  a978-0-080-46529-6  aKYUCLcKYUC  aHD 30.3b:E44 2007  aElern Ltd  aManagement extra: Effective communicationscElern Ltd  aUSAbElsevier /c2007  a107 p.  2CommunicationxSchool of Business and Education