People skills / Neil Thompson.
By: Thompson, Neil.
Material type:
TextPublisher: Basingstoke [England] ; New York : Palgrave Macmillan, 2009Edition: 3rd ed.Description: xviii, 315 p. : ill. ; 24 cm.ISBN: 9780230221123 (alk. paper); 0230221122 (alk. paper).Subject(s): Interpersonal relations. -- School of Business and Education | Interpersonal communication. -- School of Business and Education | Self-management (Psychology) -- School of Business and Education | Problem solving. -- School of Business and EducationDDC classification: 158.2 | 302 | Item type | Current location | Call number | Status | Date due | Barcode | Item holds |
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Long Loan Book
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Kirinyaga University Library | HM1106.T46 2002 (Browse shelf) | Available | KYUC/2008/1547 |
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| HM 851.G74 The internet : | HM 861 .V36 2011 Human behavior and the social environment, macro level : | HM 886 .N67 2009 Violence and social orders : | HM1106.T46 2002 People skills / | HM1106.T46 2015 People skills / | HM1106.T46 2015 People skills / | HM1106.T46 2015 People skills / |
Includes bibliographical references (p. 294-313) and index.
Self-awareness -- Time management -- Stress management -- Information management -- Assertiveness -- Beating the bully -- Using supervision -- Being creative -- Continuous professional development -- Being realistic -- Valuing diversity -- Verbal communication -- Nonverbal communication -- Written communication -- Interviewing -- Influencing skills -- Leadership -- Handling feelings -- Handling conflict -- Multidisciplinary working -- Anti-discriminatory practice -- Being systematic -- Assessment -- Planning -- Decision making -- Managing risk -- Review and evaluation -- Ending -- Responding to trauma : promoting healing and recovery -- Reflective practice.