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Business for the 21st century : towards simplicity and trust / François Dupuy ; translated by Rupert Swyer.

By: Dupuy, François.
Material type: TextTextPublisher: Houndmills, Basingstoke, Hampshire ; New York : Palgrave Macmillan, 2011Description: vii, 204 p. ; 23 cm.ISBN: 9781349332397.Subject(s): Industrial management -- History -- 21st century | Business enterprises -- History -- 21st century | Organizational behavior -- History -- 21st centuryDDC classification: HD 31 .D87 2011
Contents:
Machine generated contents note: -- Business in the 21st Century: Towards Simplicity & Trust -- Introduction -- Speaking the language of ideology -- How companies lost their grip: 'managerial sloth' and its consequences -- Employment and work: two sides of the same coin -- When fact is stranger than fiction -- Temporary workers, an adjustment variable -- How companies lost their grip -- Front-line managers have been sacrificed on the altar of intermediate bureaucracies -- Can we do things differently? -- Conclusion -- The vicious circle of work and employment -- Some keys to the new organisations.
Summary: "Through 18 brand new case studies this book shows how companies did not manage labor and customers as long as they did not need to. With competition becoming tougher and tougher, they tried to recover control, using more and more processes and reporting systems. The result is exactly the opposite: the more they rule, the more they lose control"-- Provided by publisher.
List(s) this item appears in: Business Management
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Item type Current location Collection Call number Status Date due Barcode Item holds
Long Loan Book Long Loan Book Kirinyaga University Library
General Stacks
Non-fiction HD 31 .D87 2011 Available KYU/2017/7414
Long Loan Book Long Loan Book Kirinyaga University Library
General Stacks
Non-fiction HD 31 .D87 2011 Available KYU/2017/7415
Total holds: 0

Includes bibliographical references and index.

Machine generated contents note: -- Business in the 21st Century: Towards Simplicity & Trust -- Introduction -- Speaking the language of ideology -- How companies lost their grip: 'managerial sloth' and its consequences -- Employment and work: two sides of the same coin -- When fact is stranger than fiction -- Temporary workers, an adjustment variable -- How companies lost their grip -- Front-line managers have been sacrificed on the altar of intermediate bureaucracies -- Can we do things differently? -- Conclusion -- The vicious circle of work and employment -- Some keys to the new organisations.

"Through 18 brand new case studies this book shows how companies did not manage labor and customers as long as they did not need to. With competition becoming tougher and tougher, they tried to recover control, using more and more processes and reporting systems. The result is exactly the opposite: the more they rule, the more they lose control"-- Provided by publisher.

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