Total Quality Management. Besterfield, D. H., Besterfield, G. H., Besterfield-Michna, C. and Besterfield-Sacre, M. - 5th Ed. - London, U.K Pearson Education Limited. 2019. - 622p.

9789353066314

--School of Business and Education

HD62.5 .D35 2019

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