Furlong, Gary T.
The conflict resolution toolbox : models & maps for analyzing, diagnosing, and resolving conflict / Gary T. Furlong. - Mississauga, Ont. : J. Wiley & Sons Canada, c2005. - xiii, 256 p. : ill. ; 24 cm.
Includes bibliographical references and index.
0470835176
978470835173
2005275615
20059003197
Conflict management.--School of Business and Education
Mediation.
HM 1126 / .F87 2005
HM 1126 .F87 2005
The conflict resolution toolbox : models & maps for analyzing, diagnosing, and resolving conflict / Gary T. Furlong. - Mississauga, Ont. : J. Wiley & Sons Canada, c2005. - xiii, 256 p. : ill. ; 24 cm.
Includes bibliographical references and index.
0470835176
978470835173
2005275615
20059003197
Conflict management.--School of Business and Education
Mediation.
HM 1126 / .F87 2005
HM 1126 .F87 2005