Dana, Daniel.
Conflict resolution : mediation tools for everyday worklife / Daniel Dana. - New York : McGraw-Hill, c2001. - xii, 169 p. ; 23 cm. - A briefcase book .
Includes index.
0071364315 (acidfree paper)
00065383
Conflict management.--School of Business and Education
Mediation.
Interpersonal conflict.
HD 42 / .D36 2001
HD 42 .D36 2001
Conflict resolution : mediation tools for everyday worklife / Daniel Dana. - New York : McGraw-Hill, c2001. - xii, 169 p. ; 23 cm. - A briefcase book .
Includes index.
0071364315 (acidfree paper)
00065383
Conflict management.--School of Business and Education
Mediation.
Interpersonal conflict.
HD 42 / .D36 2001
HD 42 .D36 2001