Abbott, Peter.
Front office : procedures, social skills, and management / Peter Abbott and Sue Lewry. - Oxford ; Boston : Butterworth-Heinemann, 2000 - 264 p. : ill. ; 25 cm.
Includes index.
0750600241
91160217
Hotel front desk personnel.--School of Business and Education
Hotel management.
TX911.3.F75 / A22 1991
647.94/068/3
Front office : procedures, social skills, and management / Peter Abbott and Sue Lewry. - Oxford ; Boston : Butterworth-Heinemann, 2000 - 264 p. : ill. ; 25 cm.
Includes index.
0750600241
91160217
Hotel front desk personnel.--School of Business and Education
Hotel management.
TX911.3.F75 / A22 1991
647.94/068/3