Services management: an integrated approach
by Looy, Bart Van
- London. Pitman Publishing, 1998.
- 504p.
0-273-63525-5
--School of Business and Education
TS 155 .B37 1996 / .B37 1996
TS 155 .B37 1996
0-273-63525-5
--School of Business and Education
TS 155 .B37 1996 / .B37 1996
TS 155 .B37 1996